e-mail response management
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Cosmocom GmbhCosmoCom: Unified Contact Center Technology for Unified Customer Communications (Consolidated, Virtual Contact Center platform for Enterprises and Service Providers who require a scaleable, multi-channel, communications infrastructure to serve both
CosmoCom is the Future of IP Contact Center Technology. Our unified, all-IP product, CosmoCall Universe, is a carrier-class system for service providers and large scale corporate users that supports multimedia customer interactions via all channels – telephone and internet, live and message-based, fixed and wireless – in one high-capacity, high-availability, multi-tenant platform. The company’s mission is to maintain its technology and market leadership in the growing new generation call center market, with a focus on the increasing number of service providers offering call centers/contact centers as a network-based, hosted application.
acd, ivr, help desk, telephony, pbx, queue, multichannel, h.323, computer telephony integration, interactive voice response, ip telephony, voi, netmeeting, predictive dialer, h323, ngn, pstn, customer support, call centre, codecs, ip call center, predictive dialing, e-mail response management, internet telephony, vru, web call center, call routing, contact center on demand, customer interaction, email routing, hosted call center, virtual contact center, advanced call center, automatic call distributor, blended call center, call center solution, call center technology, callers, click to talk, click-to-talk, contact centre, cosmocall, cosmocom, distributed call center, e-mail routing, email acd, hosted contact center, interactive support, interactive web response, internet acd, internet call center, internet call centre, internet phone, ip acd, ip contact center, ip-acd, live support, multimedia call, multimedia call center, multitenant, network ivr, network-based acd, ngin, pre-routing, real time support, skills routing, telephone gateway, text chat, unified customer communications, voice on the net, voice over networks, voice response unit, web phone, web support
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Gsc-consult Gmbh
gsc-consult.de - VERA - Die intelligente Software Applikation für E-Mail Response Management (E-Mail, Fax, Brief, SMS)
Das Workflow-System VERA von gsc-consult gmbh bietet Ihnen eine der leistungsfähigsten Response Management Lösungen für E-Mail, Fax, Brief und Self Service.
e-mail response management, email response management, gsc-consult
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Inexso - Information Exchange Gmbh
inexso GmbH | Wir bieten E-Mail Response Management, E-Mail Management, Web Self Service, Customer Self Service, Beschwerdemanagement, Reklamationsmanagement, Kundenbefragung - Home
Web Self Service, Customer Self Service, Web SelfService, Customer SelfService, dynamische FAQ-Systeme, dynamisches FAQ-System, intelligente Suche, FAQ-System, FAQ-Software, Katalog-System, webbasierter Self Service, webbasierter SelfService, webbasierter Customer Self Service, Call-Center, CallCenter Lösung, CRM, DMS, Dokumentenmanagement, e-Mail, E-Mail Management, E-Mail Response Management, E-Mail Verwaltung, eCRM, ERM on Demand, Fax-Bearbeitung, Fax-Handling, Fax Management, Help Desk Software, Inbound E-Mail Bearbeitung, inexso ERM, Kategorisierung, Keep Owner, Klassifizierung, Autoresponse, KnowledgeBase, Knowledge Management, Kundenservice, Künstliche Intelligenz, OCR, Optical Character Recognition, Priorisierung, Routing, Selbstlernend, Spamabwehr, Texterkennung, Volltextsuche, Workflow, Workflow Management, Beschwerdemanagement, Reklamationsmanagement, Kundenbefragung, User-Help-Desk, Langzeitarchivierung, inexso - information exchange solutions GmbH, JSF, Tobago, J2EE
beschwerdemanagement, routing, kundenbefragung, reklamationsmanagement, ecrm, tobago, klassifizierung, workflow management, volltextsuche, texterkennung, langzeitarchivierung, jsf, knowledgebase, user-help-desk, customer self service, optical character recognition, kategorisierung, e-mail response management, intelligente suche, selbstlernend, e-mail management, help desk software, priorisierung, web selfservice, autoresponse, callcenter lã¶sung, customer selfservice, dynamische faq-systeme, dynamisches faq-system, e-mail verwaltung, erm on demand, faq-software, faq-system, fax management, fax-bearbeitung, fax-handling, inbound e-mail bearbeitung, inexso - information exchange solutions gmbh, inexso erm, katalog-system, kã¼nstliche intelligenz, keep owner, spamabwehr, web self service, webbasierter customer self service, webbasierter self service, webbasierter selfservice
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Trinicom Deutschland Gmbh
Trinicom 5 (T5™): web based multi-channel customer interaction software
Trinicom is een Nederlandse onderneming, gevestigd in Kasteel De Lathmer in Wilp, en specialist op het gebied van web selfservice, e-mail response management en agent support.
e-mail response management, web selfservice, agent support
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CosmoCom Network Hosted Contact Center Platforms, Inbound/Outbound
Teleservices Outsourcer Solutions and IP Contact Center Customer Interaction
Management Packages for Unified Customer CommunicationsCosmoCom is the Future of IP Contact Center Technology. Our unified, all-IP product, CosmoCall Universe, is a carrier-class system for service providers and large scale corporate users that supports multimedia customer interactions via all channels – telephone and internet, live and message-based, fixed and wireless – in one high-capacity, high-availability, multi-tenant platform. The company’s mission is to maintain its technology and market leadership in the growing new generation call center market, with a focus on the increasing number of service providers offering call centers/contact centers as a network-based, hosted application.
acd, ivr, help desk, telephony, pbx, queue, multichannel, h.323, computer telephony integration, interactive voice response, ip telephony, voi, netmeeting, predictive dialer, h323, ngn, pstn, customer support, call centre, codecs, ip call center, predictive dialing, e-mail response management, internet telephony, vru, web call center, call routing, contact center on demand, customer interaction, email routing, hosted call center, virtual contact center, advanced call center, automatic call distributor, blended call center, call center solution, call center technology, callers, click to talk, click-to-talk, contact centre, cosmocall, cosmocom, distributed call center, e-mail routing, email acd, hosted contact center, interactive support, interactive web response, internet acd, internet call center, internet call centre, internet phone, ip acd, ip contact center, ip-acd, live support, multimedia call, multimedia call center, multitenant, network ivr, network-based acd, ngin, pre-routing, real time support, skills routing, telephone gateway, text chat, unified customer communications, voice on the net, voice over networks, voice response unit, web phone, web support
